eg88's Commitment to Responsible Gaming
Keep the fun from becoming a problem — set your gaming limits at eg88, take breaks, and reach out for support whenever you need it.
Gaming is best when it stays entertainment
eg88 believes that online casino and betting should be enjoyed purely for entertainment. We want every player to have a safe, controlled, and enjoyable experience — where the pressure of winning or losing does not affect your life.
Responsible gambling is not just about keeping to your budget — it means taking care of your time, your money, and your mental wellbeing. At eg88 we have put in place a range of tools and measures to help you stay in control at all times.
Remember, gambling is not a source of income. If you ever feel that gaming is affecting other areas of your life, that is a warning sign. eg88's support team is by your side 24/7.
Your Tools for Control
eg88 gives you full control over your own gaming — use these tools and stay safe.
Set Deposit Limits
Set your own maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set it takes effect immediately, but increasing it requires a waiting period — this is intentional.
Session Time Limits
Decide in advance how long you will play in each session. When the time is up, eg88 will automatically send you a reminder and, if needed, end the session.
Self-Exclusion
If you feel you need a break, choose a temporary or long-term self-exclusion at eg88. During this period access to your account will be completely blocked.
Loss Limits
Play will automatically stop once you reach a set loss amount. This feature protects your budget and helps you avoid excessive losses.
Time-Out Break
Take a time-out of anywhere from 24 hours to 6 weeks with just one click. No promotional messages will be sent during this period either.
24/7 Support
eg88's support team is available around the clock via live chat. Share any concern in Bengali or English — we are here for you.
How to Activate Limits
Follow the steps below after logging in to your eg88 account and activate your protection tools in just a few minutes.
Go to Account Settings
After logging in, click on the "Account" or "Profile" menu.
Open the "Responsible Gaming" Section
Look for the "Responsible Gaming" option within the settings.
Choose Your Preferred Limit
Activate whichever you need — deposit limit, loss limit, session time, or time-out.
Confirm
Save your changes — reducing a limit takes effect immediately.
Get Help from Support
If you cannot manage it on your own, write via live chat or to [email protected] and the team will assist you.
Protection of Minors
eg88 is only for individuals aged 21 and above. Age is verified at registration and additional documents may be requested if needed. Here is what we do to protect minors:
- Age and identity verification at registration
- Automatic review of suspicious accounts
- Immediate suspension of accounts suspected of belonging to a minor
- Recommendation to use family filter software
- Awareness information for parents and guardians
To parents and guardians: Please use parental control software on your computer or mobile device to prevent children from accessing sites of this nature.
Is gambling affecting your life?
If thoughts about gaming won't leave your mind, you keep coming back to recover losses, or your relationships with loved ones are suffering — seeking help is not a weakness, it takes courage. Assess yourself using the questions below.
Signs of Problem Gambling
Ask yourself the questions below. If even one answer is "yes", please speak with eg88's support team.
Are you spending more than you set aside for gaming?
Do you keep coming back to play in order to recover losses?
Are you hiding your gaming from family or friends?
Are you skipping work, studies, or sleep to play?
Have you tried to stop playing but cannot?
Are you borrowing money or selling assets to fund your gaming?
Do you feel restless or irritable when you are not playing?
These questions cover common signs of problem gambling. If even one answer is "yes", contact eg88 via live chat or activate self-exclusion.
eg88 Support Is Always There
For any question or concern about responsible gaming, eg88's support team is ready to help in Bengali and English, 24 hours a day, 7 days a week. No judgment — just help.
- Assistance with activating self-exclusion
- Guidance on setting deposit and loss limits
- The process for closing your account
- Sharing responsible gaming resources
Contact Us
Live Chat
Available 24/7 — speak with us directly in Bengali
Email
[email protected]
Response Time
Instant on live chat; quick replies by email
Fully Confidential
Your information is kept secure and private
Tips for Safe Gaming
💰 Set a Budget
Decide how much you are willing to spend before you start playing and stick to that limit. The minimum deposit at eg88 is ৳200, but always make your own budget the top priority. Consider setting aside any winnings before placing further bets.
⏰ Plan Your Time
Set your playing time in advance and keep an eye on the clock. Never let gaming take time away from family, work, or studies. Use eg88's session timer feature.
🧠 Do Not Make Decisions Based on Emotion
If you lose, keep a clear head and do not place more bets to try to recover — that mindset is where the problem begins. Take a break, go for a walk, eat something, or talk to someone you care about.
🏆 There Are No Guaranteed Wins
All casino games are based on chance. No strategy or system guarantees a win. Play at eg88 for entertainment, not as a way to earn money. That mindset is what will keep you safe.
Q&A on Responsible Gaming
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